Privacy Policy

1. Introduction

This Privacy Policy explains how talkiemate.com ("we," "us," or "our") collects, uses, discloses, and safeguards your personal information when you access and use our AI-powered chat and roleplay services ("Service"). By using our Service, you agree to the practices described in this Privacy Policy. If you do not agree with these practices, please refrain from using our Service.

2. Information We Collect

When you use our Service, we may collect the following types of information:

2.1 Information You Provide:

  • Account Information: Your name, email address, username, and password when you register for an account.
  • Profile Information: Profile pictures, bios, preferences, and any other information you choose to add to your profile.
  • User-Generated Content: Chat messages, roleplay scenarios, character creations, and any other content you create, upload, or share on the Service.
  • Communications: Information you provide when contacting us for support or subscribing to newsletters.
  • Payment Information: Billing details processed through our third-party payment processors. We do not store full credit card numbers on our servers.

2.2 Information Collected Automatically:

  • Usage Data: Pages visited, features used, interactions with AI characters, time spent on the Service, and other diagnostic data.
  • Device Information: IP address, browser type, operating system, device identifiers, and mobile network information.
  • Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to remember preferences, analyze usage, and improve the Service. You can control cookie preferences through your browser settings.
3. How We Use Your Information

We use the information we collect for the following purposes:

  • Service Delivery: To provide, maintain, and improve our Service, process transactions, and authenticate users.
  • AI Processing: To generate and deliver AI-powered chat responses, roleplay interactions, and character conversations.
  • Personalization: To tailor content, recommendations, and AI character interactions to your preferences.
  • Communication: To send service-related notifications, respond to support requests, and, with your consent, send marketing communications.
  • Safety and Security: To detect, prevent, and address fraud, abuse, security incidents, and violations of our Terms of Service.
  • Analytics and Improvement: To analyze usage patterns, monitor Service performance, and develop new features.
  • Legal Compliance: To comply with applicable laws, regulations, legal processes, and enforceable government requests.
4. How We Share Your Information

We do not sell your personal information to third parties. We may share your information in the following circumstances:

  • Service Providers: With trusted third-party vendors who assist us in operating the Service, including AI model providers, cloud hosting providers, payment processors, and analytics services. These providers are contractually bound to protect your data.
  • Legal Obligations: When required by law, court order, or governmental regulation, or to protect our rights, property, or safety.
  • Business Transfers: In connection with a merger, acquisition, bankruptcy, or sale of assets, your information may be transferred as a business asset.
  • With Your Consent: We may share your information for other purposes with your explicit consent.
5. AI Data Processing

Our Service uses third-party AI and large language model (LLM) providers to generate text responses and character interactions. By using the Service, you acknowledge that:

  • Your chat messages and roleplay inputs are transmitted to and processed by our AI providers to generate responses.
  • We make reasonable efforts to ensure our AI providers process data in compliance with this Privacy Policy and applicable data protection laws.
  • We do not use your personal conversations to train or fine-tune AI models unless explicitly stated and consented to.
  • AI-generated responses are probabilistic and may not always reflect accurate or appropriate content. See our Terms of Service for more details.
6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

  • Essential Cookies: Required for the Service to function, including authentication and security.
  • Functional Cookies: Remember your preferences, language settings, and login information.
  • Analytics Cookies: Help us understand how users interact with the Service to improve performance.
  • Marketing Cookies: Used to deliver relevant advertisements (if applicable).

You can manage cookie preferences through your browser settings. Disabling certain cookies may affect Service functionality.

7. Data Retention

We retain your personal information only as long as necessary for the purposes outlined in this Privacy Policy:

  • Account Data: Retained while your account is active and for a reasonable period after account deletion to comply with legal obligations.
  • Chat and Roleplay Data: Retained while your account is active. You may delete individual conversations at any time through the Service.
  • Usage Data: Generally retained for a shorter period, except when needed for security or legal compliance.
  • Backup Archives: Data may persist in encrypted backups for up to 30 days after deletion.
8. Data Security

We implement commercially reasonable technical, administrative, and physical security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. These include encryption in transit (TLS/SSL), encryption at rest, access controls, and regular security assessments. However, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security of your data.

9. Do Not Track Signals

Some browsers offer a "Do Not Track" (DNT) signal. Our Service does not currently respond to DNT browser signals because no uniform industry standard for DNT has been adopted. We continue to monitor developments in this area and will adjust our practices accordingly.

10. Data Breach Notification

In the event of a data breach that compromises your personal information, we will notify affected users and relevant regulatory authorities without undue delay, in accordance with applicable data protection laws. Notifications will describe the nature of the breach, the categories of data affected, the likely consequences, and the measures we have taken or propose to take to address it.

11. Your Data Protection Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

  • Right of Access: Request a copy of the personal data we hold about you.
  • Right to Rectification: Request correction of inaccurate or incomplete data.
  • Right to Erasure ("Right to be Forgotten"): Request deletion of your personal data, subject to legal retention requirements.
  • Right to Restrict Processing: Request limitation of how we use your data in certain circumstances.
  • Right to Data Portability: Receive your data in a structured, commonly used, machine-readable format.
  • Right to Object: Object to processing based on legitimate interests or for direct marketing.
  • Right to Withdraw Consent: Withdraw previously given consent at any time without affecting the lawfulness of prior processing.

To exercise any of these rights, contact us at [email protected]. We will respond within 30 days. You also have the right to lodge a complaint with your local data protection authority.

12. EU/EEA/UK Users — GDPR Compliance

If you are located in the European Union (EU), European Economic Area (EEA), or United Kingdom (UK), the following additional provisions apply under the General Data Protection Regulation (GDPR) and UK GDPR:

Legal Basis for Processing: We process your personal data based on: (a) your explicit consent; (b) performance of our contract with you (providing the Service); (c) compliance with legal obligations; and (d) our legitimate interests in operating, improving, and securing the Service.

International Data Transfers: Your data may be transferred to and processed in countries outside the EU/EEA/UK. When we transfer data internationally, we implement appropriate safeguards such as Standard Contractual Clauses (SCCs) or rely on adequacy decisions to ensure your data receives an equivalent level of protection.

Data Protection Officer: For GDPR-related inquiries, contact our Data Protection Officer at [email protected].

13. California Privacy Rights (CCPA/CPRA)

If you are a California resident, the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA) grant you specific rights:

  • Right to Know: Request disclosure of the categories and specific pieces of personal information we have collected about you, the sources, purposes, and third parties with whom we share it.
  • Right to Delete: Request deletion of personal information we have collected, subject to certain exceptions.
  • Right to Correct: Request correction of inaccurate personal information.
  • Right to Opt-Out: We do not sell personal information as defined under CCPA. We do not use or disclose sensitive personal information for purposes requiring an opt-out right.
  • Right to Non-Discrimination: We will not discriminate against you for exercising your CCPA/CPRA rights.

To exercise your California privacy rights, contact us at [email protected]. We will verify your identity before processing your request.

14. Other US State Privacy Laws

Residents of certain US states including Virginia (VCDPA), Colorado (CPA), Connecticut (CTDPA), and Utah (UCPA) have additional data privacy rights under their respective state laws. These may include rights to access, correct, delete, and obtain a portable copy of your personal data, as well as the right to opt out of targeted advertising and profiling. We honor these rights to the extent they apply. To exercise your state-specific rights, contact us at [email protected].

15. Children's Privacy

Our Service is not directed to individuals under the age of 13 (or 16 in certain EU jurisdictions). We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal data from a child under the applicable age without verified parental consent, we will take prompt steps to delete such information. If you believe a child has provided us with personal data, please contact us immediately at [email protected].

16. Account Deletion

You may delete your account at any time through your account settings. Upon account deletion: (a) your profile and personal information will be permanently removed from active systems; (b) your chat histories and character data will be permanently deleted; (c) certain data may be retained in encrypted backups for up to 30 days before permanent deletion; and (d) we may retain anonymized or aggregated data that cannot reasonably identify you, as well as information required for legal compliance, dispute resolution, or enforcement of our Terms of Service. To request account deletion, navigate to your account settings or contact us at [email protected].

17. Third-Party Links and Services

Our Service may contain links to third-party websites, services, or content not operated by us. This Privacy Policy does not apply to those third parties. We encourage you to review the privacy policies of any third-party services you interact with. We assume no responsibility for the content, privacy practices, or policies of third-party services.

18. Changes to This Privacy Policy

talkiemate.com reserves the right to modify this Privacy Policy at any time. When we make material changes, we will notify you via email or by posting a prominent notice on our Service prior to the changes taking effect. The "Last Updated" date at the bottom of this page will be revised accordingly. Your continued use of the Service after changes are posted constitutes your acceptance of the updated Privacy Policy. We encourage you to review this Privacy Policy periodically.

19. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Email: [email protected]

Last Updated: July 8, 2026